Terms of service

TERMS AND CONDITIONS

Last updated: 18 June 2026

1. About Us

These Terms and Conditions govern your use of www.avoidarchives.com and any purchases made through the website.

The website is operated by Avoid Archives Ltd ("Avoid Archives", "we", "us", or "our").

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

By placing an order through our website, you confirm that:

  • You have the legal capacity to enter into a binding contract.

  • The information you provide is accurate and complete.

  • You are authorised to use the payment method supplied.

3. Products

We make every effort to ensure that product descriptions, images, measurements and prices are accurate.

However:

  • Colours may vary depending on screen settings and device displays.

  • Measurements are approximate and minor variations may occur.

  • Product images are for illustrative purposes only.

We reserve the right to update product descriptions, specifications and pricing at any time without notice.

4. Orders

Placing an order does not automatically create a binding contract.

Your order constitutes an offer to purchase goods from us.

A contract is formed only when we accept your order and dispatch the products.

We reserve the right to refuse or cancel any order, including where:

  • Products are unavailable.

  • Pricing errors occur.

  • Fraud is suspected.

  • Incorrect information has been provided.

  • We reasonably believe the order breaches these Terms.

If payment has already been taken for a cancelled order, a full refund will be issued.

5. Pricing

All prices displayed on the website are shown in Euros (€) unless otherwise stated.

Prices exclude shipping charges unless expressly stated.

Shipping costs will be displayed at checkout before payment is completed.

We reserve the right to change prices at any time before an order is accepted.

Where an obvious pricing error occurs, we reserve the right to cancel the order and provide a refund if payment has already been made.

6. Payment

Payment must be received in full before products are dispatched.

Payments are securely processed through approved third-party payment providers.

We do not store complete payment card details on our systems.

7. Shipping and Delivery

We aim to dispatch orders within the timeframes stated on our website.

Delivery estimates are provided in good faith but are not guaranteed.

We are not responsible for delays caused by:

  • Couriers

  • Customs authorities

  • Extreme weather

  • Transport disruptions

  • Events beyond our reasonable control

Risk in products passes to you upon delivery.

Ownership of products transfers once full payment has been received.

8. International Orders

Customers are responsible for complying with local laws and regulations relating to imported goods.

Where applicable, customs duties, taxes or import charges may be payable by the customer unless otherwise stated.

9. Returns and Refunds

Returns and refunds are governed by our Refund Policy.

Nothing in these Terms limits your statutory rights under applicable consumer protection laws.

If products arrive damaged or faulty, please contact us as soon as reasonably possible after receiving your order.

Contact:

customersupport@avoidarchives.com

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Graphics

  • Artwork

  • Product designs

  • Photographs

  • Videos

  • Text

  • Branding

is owned by or licensed to Avoid Archives Ltd and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish or commercially exploit any content without our prior written permission.

11. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to systems or data.

  • Upload malicious software or harmful code.

  • Interfere with website security.

  • Infringe intellectual property rights.

  • Use automated systems to scrape or collect data from the website.

We reserve the right to restrict or terminate access where these Terms are breached.

12. Reviews and User Content

If you submit reviews, comments, photographs or other content to us, you grant Avoid Archives Ltd a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify and display that content for promotional, marketing and business purposes.

You remain responsible for ensuring that any content submitted does not infringe the rights of any third party.

We reserve the right to remove content at our discretion.

13. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We do not control these third-party websites and are not responsible for their content, availability or privacy practices.

Your use of third-party services is subject to their own terms and conditions.

14. Website Availability

We aim to keep the website available at all times.

However, we do not guarantee uninterrupted access and may suspend, modify or discontinue all or part of the website without notice.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation would be unlawful.

This includes liability for:

  • Fraud or fraudulent misrepresentation.

  • Death or personal injury caused by negligence.

  • Any consumer rights that cannot legally be excluded.

To the fullest extent permitted by law, Avoid Archives Ltd shall not be liable for indirect, incidental or consequential losses arising from the use of our website or products.

Our total liability relating to any order shall not exceed the amount paid for that order.

16. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such delay results from circumstances beyond our reasonable control, including:

  • Natural disasters

  • Fire

  • Flood

  • War

  • Government actions

  • Labour disputes

  • Transport disruptions

  • Internet outages

17. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and process personal information.

18. Changes to These Terms

We may update these Terms from time to time.

Updated versions will be posted on this page and become effective immediately upon publication.

Continued use of the website constitutes acceptance of any updated Terms.

19. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Nothing in these Terms affects any mandatory consumer rights available under the laws of your country of residence.

20. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Avoid Archives Ltd

Email: customersupport@avoidarchives.com

Website: www.avoidarchives.com